Service Provider Default Roles
| Administrator | All Access to everything in the Service Provider portal. Super User Privilege |
|---|---|
| Auditor | Can only view all of the Service Provider portal and can only view all audit logs |
| ASA Management |
| Can Update and Delete ASA | |
| IT Support | Can reconfigure the |
|---|
| ASA, Login to client accounts, and View only sync progress and automator logs | |
| Product manager | Can create solutions and view and update pricing and contracts |
|---|---|
| Finance manager | Can view and update pricing and contracts |
| Account manager | Full control over client accounts |
| Marketing manager | Full control of Branding |
Direct Client Default Roles
| Administrator | All Access to everything in the Client portal. Super User Privilege |
|---|---|
| Auditor | Can only view all of the Client portal and can only view all audit logs |
| IT Support - Basic | Can Power ON/OFF, Create, Delete, and Update VM's and vApp's, Open the Console, and view Automator logs. |
| IT Support - Advanced | Can Create, Update, and Delete services |