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Service Provider Default Roles

AdministratorAll Access to everything in the Service Provider portal. Super User Privilege
AuditorCan only view all of the Service Provider portal and can only view all audit logs
ASA ManagementCan 
IT SupportCan reconfigure the ASAA, Login to client accounts, and View only sync progress and automator logs
Product managerCan create solutions and view and update pricing and contracts
Finance managerCan view and update pricing and contracts
Account managerFull control over client accounts
Marketing managerFull control of Branding

Direct Client Default Roles

AdministratorAll Access to everything in the Client portal. Super User Privilege
AuditorCan only view all of the Client portal and can only view all audit logs
IT Support - BasicCan Power ON/OFF, Create, Delete, and Update VM's and vApp's, Open the Console, and view Automator logs. 
IT Support - AdvancedCan Create, Update, and Delete services