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Service Provider Default Roles
Administrator | All Access to everything in the Service Provider portal. Super User Privilege |
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Auditor | Can only view all of the Service Provider portal and can only view all audit logs |
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ASA Management | Can |
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IT Support | Can reconfigure the ASAA, Login to client accounts, and View only sync progress and automator logs |
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Product manager | Can create solutions and view and update pricing and contracts |
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Finance manager | Can view and update pricing and contracts |
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Account manager | Full control over client accounts |
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Marketing manager | Full control of Branding |
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Direct Client Default Roles
Administrator | All Access to everything in the Client portal. Super User Privilege |
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Auditor | Can only view all of the Client portal and can only view all audit logs |
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IT Support - Basic | Can Power ON/OFF, Create, Delete, and Update VM's and vApp's, Open the Console, and view Automator logs. |
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IT Support - Advanced | Can Create, Update, and Delete services |
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